Payment Policy
1. Accepted Payment Methods
At OurDigi, we offer a variety of secure and convenient payment methods for a smooth shopping experience:
· Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
· PayPal
· Apple Pay & Google Pay
· Cryptocurrency Payments (selected regions)
All payments are processed securely using industry-standard encryption to ensure your financial data is protected.
2. Currency & Pricing
· All transactions are processed in USD ($) unless otherwise specified.
· Prices displayed on our website include product costs only; shipping fees and applicable taxes will be calculated at checkout.
3. Payment Security
· OurDigi uses SSL encryption and PCI-compliant payment gateways to protect your information.
· We do not store your payment details on our servers for added security.
4. Order Processing & Payment Confirmation
· Once your payment is successfully processed, you will receive an order confirmation email with your purchase details.
· If payment is unsuccessful, please check your card details, available balance, or try a different payment method.
5. Refunds & Payment Issues
· If you experience a payment-related issue, please contact our customer support team immediately.
· Refunds are processed within 5-10 business days after approval.
· Refunds will be issued to the original payment method used during checkout.
6. Chargebacks & Fraud Prevention
· We take fraud prevention seriously. If a transaction is flagged as suspicious, we may request additional verification before processing the order.
· Unauthorized chargebacks may result in account suspension or order cancellation.
7. Taxes & Additional Fees
· Any applicable sales tax, VAT, or import duties are the responsibility of the buyer and will be calculated at checkout if applicable.
8. Contact Us
For any payment-related inquiries, please visit our Contact Us page or reach out to our customer support team.